Enterprise
PDF generation infrastructure for teams that ship at scale
Volume pricing, priority support, a custom SLA on request, dedicated onboarding, and the same API your developers already know.
What is included
Built for engineering teams, procurement teams, and everyone in between.
Every enterprise contract includes the following, with custom additions negotiated per engagement.
- 01
1,000,000 documents / month included
Base allocation for enterprise contracts. Additional volume is negotiated per contract, not billed as overages.
- 02
Batch rendering up to 500 per call
Submit up to 500 documents in a single API call. Built for month-end batch runs, bulk certificate issuance, and mass reporting.
- 03
730-day document storage retention
Two years of document storage included by default. Custom retention windows available on request for compliance and audit requirements.
- 04
Priority rendering queue
Enterprise requests are routed ahead of the shared queue. Consistent sub-3s render times even during peak load periods.
- 05
Dedicated Slack Connect channel
A shared Slack channel with the PDFPipe team. Direct access for integration questions, incident coordination, and feature requests.
- 06
Custom SLA and priority incident response
We target 99.9% uptime, with a contractual SLA available as part of an Enterprise agreement. Priority incident response, plus a public status page and incident history.
- 07
Custom retention policies on request
Retention windows can be configured beyond the default 730 days. Available for regulated industries and long-horizon audit requirements.
- 08
Security and compliance support
We complete vendor security questionnaires and sign a DPA, handled personally. Our security practices, including encryption in transit, isolated renders, and SSRF protection, are documented on the security page.
- 09
Invoice-based billing
Annual or quarterly invoicing. No card required. Contracts include standard net-30 payment terms.
- 10
Org-level API key management
Add team members, audit all key usage by member, and assign roles. Full audit log available via the dashboard and the API.
Plan comparison
Business vs. Enterprise
Enterprise is for organisations where document generation is a core infrastructure concern, not a secondary feature.
| Business ($499/mo) | Enterprise (custom) | |
|---|---|---|
| Documents per month | 100,000 | 1,000,000+ |
| Batch size per call | 250 | 500 |
| Storage retention | 2 years | 2 years (custom on request) |
| Support response time | Priority queue | Dedicated Slack + priority incident response |
| Uptime / SLA | 99.9% target, best-effort | Custom SLA available |
| Billing | Card, monthly or annual | Invoice, annual or quarterly |
| Team seats | 5 seats | Unlimited |
| Security overview + DPA | not included | Available on request |
Common use cases
Where enterprise teams reach for this
- Large-scale SaaS document generation: invoices, statements, and receipts at tens of thousands per hour
- Financial services reporting: regulatory filings, client account summaries, and fund fact sheets
- Insurtech policy generation: policy documents, endorsements, and certificates of insurance
- Legal document automation: contracts, NDAs, and engagement letters generated from structured data
- Government and civic tech: permit applications, benefit letters, and official correspondence at public-service scale
Get in touch
Talk to us about enterprise pricing
Most enterprise contracts are annual with volume discounts. Fill in the form and we will respond within one business day.